Helpie FAQ

Helpie FAQ

Questions

  • How do you ship the received orders?
    All PAN India shipments are managed through our trusted courier partner.
  • Would there be a change of actual product color against what is shown online?
    Aaivi makes every effort to provide accurate images of each products colour and design however they may be slight variance due to picture enhancement as well as different device screen settings.
  • Are your products available on Amazon/Myntra as well?
    Our products are currently available on Amazon.
  • I am ordering this for my Mother, Can this be delivered to her address in Kerala?
    Yes, We manage all PAN India shipments through our trusted courier partner.
  • How do I know which size will fit me?
    Aaivi offers all our customers a size chart to ensure you order the perfect fit for yourself. Kindly refer to our size chart shared below.
  • In how many days should I expect my order?
    Aaivi commits to a next day dispatch of your placed orders. Delivery of the ordered product is subject to delivery location and address.
  • How do I make the payment?
    With your orders, our customers choose the mode of payment. We accept online payments through Credit cards, Debit cards, NEFT as well as Cash on delivery.
  • What fabric is this?
    Aaivi primarily deals with a fine quality Cotton and Rayon.
  • Why are your kurti expensive than what is available on other websites?
    Aaivi offers an exquisite collection of Women ethnic wear. Every product we offers comes with exclusive colors, design and pattern. Our focus is to deliver top quality fabric, stitching, no shrinkage product. Our customers deserve to get the best and the best comes at a slightly higher price.
  • Are cotton kurtis good?
    Cotton is the most easily washable among all fabrics and is preferred for daily wear.A cotton kurti will be easy to wear and wash among all garments in your wardrobe. It is one of the best fabric to wear in summer as it's lightweight and breathable.
  • I have been a victim of an online fraud earlier, how do I trust you?
    Aaivi understands and respects your concern. We offer a COD facility which allows our customers to pay only at the time of delivery of their order.
  • I liked your suits, but how do I be sure about the fabric quality?
    Aaivi primarily deals with a fine quality fabric. Our products contain a superior GSM value hence is preferred by all our loyal customers.
  • Do you also sell bottom wear with kurti?
    Our kurts sets category has a vast collection of Top & Bottom wear.
  • How should Aaivi products be washed, machine or handwash?
    Customers are recommended to Machine wash or Hand wash Aaivi products using a mild detergent. Do not soak any dress or kurti as it may lead to breakage of tassels.
  • Whats is your refund policy?
    Aaivi offers a no questions asked 7 days easy return and refund policy.
  • Do you guarantee no colour fade product?
    Aaivi do not manufacture our own products. We have a dedicated team which procures the inventory which is displayed for our customers for a purchase.
  • Is there a dupatta with the suit?
    You are requested to refer to the product description to know the requested information
  • Do you have more colors in this?
    Aaivi offers an exquisite collection of Women ethnic wear. Every product we offer comes with exclusive colors, design and pattern.
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